Privacy Policy

Effective Date: 28 February 2025

Last Updated: 28 February 2025

1. Introduction

InstantReach ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketing platform, products, and related services (collectively, the "Service").

By accessing or using our Service, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Full name
  • Email address
  • Phone number
  • Business details (if applicable)
  • Billing and payment information

b) Account Information

  • Username and login credentials
  • Account preferences
  • Communication history with us

c) Usage Data

  • IP address
  • Device type and browser information
  • Pages visited and actions taken on our platform
  • Date and time of access

d) Marketing & Campaign Data

  • Content submitted for promotional campaigns
  • Targeting preferences
  • Analytics and engagement data related to campaigns

3. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our Service
  • Process payments and manage subscriptions
  • Improve platform functionality and user experience
  • Communicate updates, service notices, and support responses
  • Monitor and prevent fraud, abuse, and unlawful activities
  • Comply with legal obligations

We do not sell your personal information to third parties.

4. Sharing of Information

We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in payment processing, analytics, hosting, and technical support.
  • Legal Compliance: If required by law, court order, or government authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • Protection of Rights: To protect the rights, property, or safety of InstantReach, our users, or others.

All third parties are required to handle your data securely and lawfully.

5. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal, regulatory, or accounting requirements
  • Resolve disputes and enforce our agreements

When data is no longer required, it will be securely deleted or anonymized.

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Object to or restrict certain processing activities
  • Withdraw consent where processing is based on consent

To exercise your rights, please contact us using the details below.

8. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to:

  • Improve website performance
  • Analyze usage trends
  • Remember user preferences
  • Enhance user experience

You may adjust your browser settings to refuse cookies, but doing so may affect certain features of the Service.

9. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external platforms.

10. Children's Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take appropriate steps to remove the information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated through our platform or via email. Continued use of the Service after updates constitutes acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Email: admin@instantreach.com

Phone: +91 9343355999

Address:

InstantReach

Kankanady – 575002

Mangalore, Karnataka

India